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MINUTES
| Date | File Size | Comments |
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| 08/05/11 | 57.0 KB | Board- Approved | | 05/27/11 | 56.0 KB | Board- Approved | | 03/11/11 | 44.0 KB | Board- Approved | | 1/19/11 | 50.0 KB | Board- Approved | | -- | -- | -- | | -- | -- | -- | | -- | -- | -- | | -- | -- | -- | Archived Board and Other Minutes
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SURVEY RESULTS
SUMMARY OF 2010 FPHA ANNUAL MEMBER SATISFACTION SURVEY RESULTS Since 2006, FPHA has conducted an annual
survey to determine member satisfaction, priorities and identify opportunities to improve services to its members.
Below is the response rate and overall member satisfaction rate from 2006 to 2010.
Most important services offered by FPHA: 1.
Legislative Advocacy 2. Professional Development 3. Networking/Collaboration
| Key Theme Opportunities: - Legislative Advocacy (survey members re FPHA stand on issues; present evidence-based arguments; share information
on issues impacting members)
- Professional Development (explore virtual/regional
opportunities; provide CEUs/CMEs; post job opportunities)
- Networking/Collaboration
(increase FPHA visibility through frequent communication with members, partners, public officials and the public on FPHA role
and benefits; use of newsletters, emails, technology, social media; strength section communications; focus on students)
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Archived Member Satisfaction Survey Results
2008 FPHA member survey results
2006 FPHA member survey results
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